Shipping & Returns

ORDERING AND SHIPPING INFORMATION


TERMS:

Our terms are 2%-10 Days/Net 30 from date of invoice. For your convenience we accept all major credit cards for payment. Credit card charges are not submitted until time of shipment. We strive to provide timely delivery. All orders are processed the same day as received and shipped promptly. We are continuously improving our products and product selection, so please be sure to visit our website often. Although every precaution is taken to ensure accuracy, errors in price, quantity and/or specifications may occur. We reserve the right to correct such errors. Prices are subject to change without notice.


SHIPPING:

Unless otherwise specified, we ship most orders via UPS or USPS, whichever is the most efficient and economical. We also offer express delivery, drop-ship and International Service. Please inquire. We take great care in packing your merchandise so that it will reach you in perfect condition. However, once the merchandise leaves our premises, responsibility is assumed by the freight carrier upon acceptance of the shipment.


CLAIMS:

Please inspect your shipment as soon as it reaches you and be sure to note the total number of packages and their condition when signing for the delivery. If any item you have ordered has been lost or damaged in transit, please notify QUINT GRAPHICS promptly. Concealed damages must be reported within 7 days.


RETURNS:

All returns require prior approval and an RMA number. Returns without an RMA number will be refused. Please contact us for details. A receipt or other dated proof of purchase will be required for merchandise being returned. QUINT GRAPHICS will replace merchandise that is defective, damaged or sent in error freight prepaid. The customer is responsible for all freight charges and insurance on returns to QUINT GRAPHICS. We will not accept merchandise shipped C.O.D. We cannot take responsibility for material damaged in a return shipment. Please print the RMA number prominently on the top of all packages. A minimum 20% handling charge will be applied for all exceptions to this policy.








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